• 1.Are you manufacturer or trading company?

    We are chemical factory in China. So we can provide wholesale price.

  • 2.How to confirm product quality before placing an order?

    You can get free samples for some products. You only need to pay for transportation or arrange express delivery to take samples for us. You can send us your product specifications and requirements. We will make products according to your requirements.

  • 3.How do you ship the goods and how long does it take to arrive?

    We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

  • 4.How do you deal with quality complaints?

    First of all, our quality control will reduce the quality problem to nearly zero. If the actual quality problem is caused by us, we will send you free goods for replacement or refund.

  • 5.How about the lead time?

    Sample 7-10 days, mass production time needs 1-3 weeks. If we have stock, we can ship to you the second day after we receive the payment.

  • 6.How about the product quality?

    We are the leader in the chemical area in China. We have confidence for our product quality. For the same quality product, we have the lowest price. For the same price, we have the best quality.

  • 7.What is the payment terms?

    we accept 100% TT/ Bitcoin/West Union. For small orders, you can pay by wire transfer, Western Union, Moneygram transfer, Bank Tansfer, Bitcoin.

  • 8.What's your MOQ?

    For the high value product,our MOQ starts from1g and generally starts from 10gs. For other low price product, our MOQ starts from 100g and 1kg.

  • 9.How to contact us?

    You can chat with us by Trademanager, Whatsapp, Skype Online and Send Email to us.You can choose your interested products and sendinquiry to us.You can dial our telephone directly,you will get our reply.

  • 10.What documents you provide?

    Usually, we provide Proforma Invoice, Commerical Invoice, Packing List, Bill of lading, COA, MSDS and Origin Certificate. Please let us know if you need additional documents.

  • 11.What is loading port?

    Usually loading port is Tianjin port, besides, Shanghai Port, Qingdao Port is totally no problem for us, and also we can ship from other ports as your requirement.

  • 12.How about the validity of the offer?

    Usually our offer is valid for 1 week. However, validity might vary between different products.

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